Work Experience

• Managing mobile and console game development for Red Bull Media House. So far, I've worked on Bike Unchained 2 (iOS & Android) and Snowboarding The Next Phase (Nintendo Switch) games. More to come!🎉

• In charge of overall community management direction (SMM, push-notification campaigns, landing page design, etc.)
• management of the technical support department for the Kiev studio games (2 persons)
• Integrated new in-app mobile help desk that helps the Community department team (2 persons) to effectively handle requests from 500,000+ MAU
• Concurrently work on two game projects (FruitLand, Rio: Match 3 Party).

• Created 12-person multi-language (BR, IT, DE, FR, ES, EN) freelance support team from scratch
• Creating and A/B testing of product landing pages
• Experience with HTML, CSS, Python, C.
• Wireframing experience of CRM back-office pages (using https://app.moqups.com/)
• Project documentation, task management (use cases, GitHub wiki)
Planning, task management, collaboration with developers, designers, marketing specialists, support, etc..

• Lead the team of 2 game moderators
• Monthly content planning, task management, weekly reporting to the HQ (France).
• Concurrently work on two world-class mobile gaming projects (Spider-Man Unlimited, World at Arms). The Spider-Man Unlimited game has over 15 million downloads (iOS & Android) and had 400,000+ daily active users.
• Provided creative/marketing solutions, such as social media marketing, for Spider-Man Unlimited game, which led to the organic acquisition of 151,021 unique users, which is a 21.64% increase compared to the previous year, the reach of the official Facebook page has raised by 59.42%, the engagement rate by 22.67%.
• Constant collaboration with the licensor of the game – Marvel Entertainment (USA). Approval of the assets, texts, legal requirements, negotiation regarding the content/features of Spider-Man Unlimited game updates/promos.

Spent a wonderful year as a highschool student in the small town of Itasca, Texas, USA. Here's how it was...